Refund/Transfer Policy
Trip Cancellation / Transfer Policy
We realize that unexpected events such as work conflicts, mechanical problems, and illnesses may cause you to cancel your trip. However, we have many business partners to whom we pay deposits based on a preliminary participant count. Therefore, in order to limit the impact of cancellations, the following fees shall apply to your refund should you choose to cancel:
Classic and Select Trips:
| DAYS PRIOR TO TRIP DATE | PENALTY |
| Reservation to 45 days | $150 |
| 44 days to 15 days | 60% |
| 14 days to trip date | 100% (NO REFUND) |
| TRIP TRANSFERS | $50 |
| NO TRANSFERS OR CHANGES (including passengers) 14 days prior to trip date | |
Refundable Signature Trips
| DAYS PRIOR TO TRIP DATE | PENALTY |
| Reservation to 60 days | $1,000 |
| 59 days to 31 days | 60% |
| 30 days to trip date | 100% (NO REFUND) |
| TRIP TRANSFERS | $50 |
| NO TRANSFERS OR CHANGES (including passengers) 14 days prior to trip date | |
There are no refunds or transfers for the following Signature Trips:
- Northern Baja Adventure
- Mongolia
- The Western Alps
- Iceland Expedition Trips
- D-Day to Battle of the Bulge
- The Himalayas
- Vermejo
- Rubicon Trail Experience w/Casey Currie
- Southwest Badge Hunter
While there are no refunds or transfers, if you purchased one of these trips and cannot attend, please contact us. We will work diligently to sell your spot. If we are able to sell your spot, we will provide a refund, minus a $500 administrative fee. This cannot be guaranteed.
Though incredibly rare, from time to time, a Jeep Jamboree may have to be canceled. For most of our events, you will be given the option to receive a full refund or transfer your registration to another event that has openings. For some Jeep Jamborees, we may deduct up to a 15% fee from your refund to offset unrecoverable expenses. Due to unforeseen circumstances all trips, events, and trails are subject to change or cancellation without advance notice.
Merchandise Returns & Exchanges
If you are not 100% satisfied with your order, you have 30 days from the date of purchase to exchange or return an item. You are responsible for returning the item to our headquarters, and shipping costs are non-refundable.