red jeep in stream

Refund/Transfer Policy

We realize that unexpected events such as work conflicts, mechanical problems, and illnesses may cause you to cancel your trip. However, we have many business partners to whom we pay deposits based on a preliminary participant count. Therefore, in order to limit the impact of cancellations, the following fees shall apply to your refund should you choose to cancel:

DAYS PRIOR TO TRIP DATE PENALTY
Reservation to 30 days $125 ($100 for Select Jamborees, $350 for Signature Jamborees*)
29 days to 15 days 50%
14 days to trip date 100% (NO REFUND)
TRIP TRANSFERSNo Penalty
NO TRANSFERS OR CHANGES (including passengers) 14 days prior to trip date

*There are no refunds or transfers for the following Signature Trips:

  • Best of the Alps
  • Azores Adventure
  • Empty Quarter
  • Iceland Expedition
  • Moab Odyssey
  • Winter Odyssey Iceland

While there are no refunds or transfers, if you purchased one of these trips and cannot attend, please contact us. If we can successfully sell your spot, we will provide a refund. This cannot be guaranteed. 

Though incredibly rare, from time to time, a Jeep Jamboree may have to be canceled. For most of our events, you will be given the option to receive a full refund or transfer your registration to another event that has openings. For some Jeep Jamborees, we may deduct up to a 15% fee from your refund to offset unrecoverable expenses. Due to unforeseen circumstances all trips, events, and trails are subject to change or cancellation without advance notice.

Merchandise Returns & Exchanges

If you are not 100% satisfied with your order, you have 30 days from the date of purchase to exchange or return an item. You are responsible for returning the item to our headquarters.